SHIPPING POLICY
Last updated: October 2026
Thank you for shopping with Petal & Pebble.
We currently ship orders to customers within the United States.
FREE U.S. SHIPPING
Petal & Pebble offers FREE Standard Shipping on eligible orders delivered within the United States.
There is no minimum order amount required to receive free standard shipping.
ESTIMATED DELIVERY TIME
Our estimated standard delivery time is:
8–15 business days
Delivery estimates are provided in good faith but are not guaranteed. Delivery may occasionally take longer due to carrier delays, weather, holidays, customs processing, high order volumes, or other circumstances outside our control.
TRACKING
Tracking information is provided for shipped orders when available from the carrier.
Once your order has shipped, tracking details will be sent using the contact information provided during checkout.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us immediately at support@petalpebble.com.
We cannot guarantee that an address can be changed once an order has entered fulfillment.
Orders returned because of an incorrect, incomplete, or undeliverable address may require additional shipping charges before they can be sent again.
DELIVERY DELAYS
Although most orders arrive within the estimated delivery window, delays can occasionally occur.
Petal & Pebble is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.
If your tracking has not updated for an extended period or your order appears to be significantly delayed, please contact us and we will assist you.
LOST OR MISSING PACKAGES
If tracking indicates that your package has been delivered but you cannot locate it, please check around your property and with household members or neighbors before contacting us.
If you still cannot locate the package, email support@petalpebble.com with your order number so we can assist you in reviewing the shipment.
CONTACT US
Questions about shipping or delivery can be sent to:
Petal & Pebble
Email: support@petalpebble.com
Website: petalpebble.com